Privacy Policy

At safaltd.co.uk we respect and protect the privacy of our visitors and customers. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have under applicable data protection laws (including the UK GDPR and EU GDPR).

1. Who We Are

Our website address is: https://safaltd.co.uk
Phone: +44 7846 655997
Email: safaltd@safaltd.co.uk

2. Information We Collect

  • Personal information such as your name, email address, phone number, and shipping address when you place an order or create an account.
  • Payment information processed securely by our payment providers; we do not store full payment details on our servers.
  • Technical information such as IP address, browser type, cookies, and browsing behaviour.
  • Comments data: When visitors leave comments, we collect data shown in the comments form, visitor IP, and browser user agent. Gravatar may be used to display profile images (see Gravatar Privacy Policy).
  • Media data: Images uploaded to the site should avoid embedded location data (EXIF GPS), as visitors may access this information.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate about your orders and provide customer support.
  • Send newsletters or marketing if you consent.
  • Moderate and display comments, and improve website security.

4. Cookies

  • If you leave a comment, you may opt-in to save your name, email, and website in cookies for one year.
  • Temporary cookies are set when visiting the login page or logging in. Login cookies last two days, screen options cookies last one year, and “Remember Me” cookies persist for two weeks.
  • If you edit or publish content, an additional cookie is set for one day to indicate the post ID.
  • Cookies can be managed in your browser, but disabling them may affect website functionality.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves as if you visited the other website. These websites may collect data, use cookies, and track your interaction, including if you have an account and are logged in.

6. Who We Share Your Data With

  • Shipping companies and payment providers to fulfill orders securely.
  • Technical service providers for website operation.
  • Your IP is included in password reset emails.
  • Visitor comments may be checked via automated spam detection services.

7. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • Registered users’ information is stored in their profile and can be edited or deleted. Administrators can also access and edit this data.
  • Order data is retained according to financial and legal obligations.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request an exported file of the data we hold about you.
  • EU or UK residents may lodge a complaint with their local data protection authority.

9. Data Security

We implement security measures such as SSL encryption and restricted access to protect your information.

10. International Data Transfers

Data may be processed on servers outside your country of residence, with appropriate safeguards in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the “Last Modified” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Safaltd.co.uk
Phone: +44 7846 655997
Email: safaltd@safaltd.co.uk